Captivate Is designed as a no-code Out-of-the-Box solution to allow organizations to quickly start chatting to their customers. However It’s also been built for more complex use cases such as those that require new features, bots or Integrations.
If you need a customized solution that allows you to own all the data generated by the app, we provide white-label solutions that cater to the requirements of larger enterprise clients and developers.
Captivate is available via container to install in your infra and supported by us. It brings considerable advantages to the enterprise:
It allows enterprises quick and easy integration of chat functionality into their existing systems, such as websites or mobile apps, without requiring extensive development work.
It offers a secure and scalable platform that can accommodate a large volume of users and messages, ensuring reliable communication.
Captivate provides analytics and reporting tools that help enterprises understand customer behaviour and preferences, enabling them to tailor their messaging and improve customer engagement.
It offers a secure and scalable platform that can accommodate a large volume of users and messages, ensuring reliable communication.
Want to know more? Please Contact Us
We have an ever-increasing list of integrations for live chats, chatbots and channels but sometimes customers will need one we don’t have.
The way we have built the platform allows us to quickly add more at a low cost so you’re not restricted in your choice. What’s more, because we share integrations with all our customers, we offer new ones at a discounted price
Captivate Chat is packed with features and the list is ever-growing. For example our AI Live Chat Assistant (Alca) is designed to allow users to use chat to control their experience rather than a traditional UI so if you require functionality there, simply ask.
Other features customers may require are specialty reporting, integrations with certain systems as well as support for physical devices such as IoT controllers.
If you need a new feature, just Contact Us.
The Bot Factory has extensive experience writing flow bots, NLP bots, and GPT-based bots, with a particular focus on GPT-3.5 and GPT-4. We have a deep understanding of NLP techniques, including entity recognition, intent detection, and language understanding.
The team specializes in ChatGPT, IBM Watson, and Amazon Lex, creating bots that are highly efficient and can handle a variety of tasks. The Bot Factory’s expertise enables them to create effective bots for customer service, data analysis, and other applications.
And the best bit? Our prices.
If you would like us to build you a bot Contact Us.
Our support service offers chat, email, and bot-based assistance to provide customers with the help they need, when and how they need it. Our multi-channel approach ensures a seamless and efficient experience for all.
For Sales Support, simply begin a Chat here. If you are looking for support within the Captivate platform, please login to the App.
Other notes – we probably want a contact us/help icon on the top toolbar – I think it would be good to have this as a drop down and offer a choice of channels – chat bot, email, insta, fb or twitter.
Need support Contact us on.
We love to work with businesses and people who are enthusiastic as us about our product. If you fancy helping us expand our markets and build out our product please read on.
We will pay your 20% commission for every referral for as long as your customer uses The Hub
The Hub is a product that has numerous uses which means that you customer can start with a simple use case, like Microsoft Teams Live Chat and expland from there.
B2B customers are more likely to spend than B2C as they expect to pay more for premium service.
Partnering with Captivate Chat provides access to a top-tier omnichannel chat platform that enables businesses to elevate their chat solutions and services. Captivate Chat’s extensive reach, reliable APIs, and effortless integrations give partners a competitive edge.
The Captivate Chat Partner Programs equips partners with comprehensive training, sales and marketing support, and exclusive resources to drive customer success and expansion. By becoming part of the Captivate Chat Partner Network, partners can differentiate their offerings, generate value for their clients, and capitalize on the escalating demand for groundbreaking chat solutions.
If you would like to partner, just Contact Us.
